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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Eddy Zhou

July 20, 2026

5  out of  5
rating by Eddy Zhou
"Jessica was very kind, accomdating, and straightforward:)"
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David C

July 16, 2026

5  out of  5
rating by David C
"Thank you, Jessica and Nick Bertetta, for taking care of our home and auto insurance.  Definitely a 5-star rating from us."
We responded:
"Hi David,
Thank you so much for the wonderful review! We truly appreciate your trust in us and I'm glad we've been able to take care of your home and auto insurance. Thanks again for the 5-star rating. Please don’t hesitate to reach out if you ever need anything!

Best,
Nick"
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John Amann

July 6, 2026

5  out of  5
rating by John Amann
"Excellent customer service from Jeanette and the team! I have been a long time State Farm client and appreciate the great service they provide."
We responded:
"Hi John,
I'm glad to hear you’ve had excellent service with Jeanette and our team. We truly appreciate your loyalty to State Farm and look forward to continuing to help you with your insurance needs!

Best,
Nick"
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Jeff Chen

May 28, 2026

5  out of  5
rating by Jeff Chen
"Like a good neighbor, Jeanette Stephens of Nick Berreta Team will always be there by your side."
We responded:
"Hi Jeff,
Thank you for the wonderful review! I'm so happy that Jeanette has been there for you because like a good neighbor, Jeanette will always be by your side. We truly appreciate your trust and recommendation.

Best,
Nick"
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Stephanie SNEAD

May 26, 2026

5  out of  5
rating by Stephanie SNEAD
"I’ve been with State Farm for 35 years and they have always been amazing. The service and products are great. Thanks!"
We responded:
"Hi Stephanie,
35 years of loyalty is truly remarkable! We're honored to have served you for so long and grateful for your kind words about our service and products. Thank you for trusting my team and I to help you with your insurance needs!

Best,
Nick"
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Oscar Zamora

May 22, 2026

5  out of  5
rating by Oscar Zamora
"I have been a customer of Nick Berretta for many years,"
We responded:
"Hi Oscar,
Thank you for your loyalty over the years! We look forward to continuing to help you with your insurance needs!

Best,
Nick"
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Evan S

May 7, 2026

5  out of  5
rating by Evan S
"Nick and Jeanette are a great team. Very responsive to emails, patient with policy tweaks, and knowledgeable about all my family's insurance needs. They've been delivering excellent service at a reasonable price, even in a volatile insurance environment. Would highly recommend!"
We responded:
"Hi Evan,
Thanks so much for your kind review! We’re glad to hear we were responsive, patient with your policy tweaks and able to help with all of your family’s insurance needs. We truly appreciate your trust and the recommendation, especially in today’s ever changing insurance market. If there’s anything else we can do for you, we’re here anytime.

Best,
Nick"
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nadine white

March 18, 2026

5  out of  5
rating by nadine white
"Nick was absolutely wonderful...explained everything to me and answered all my questions..so effecient..and very nice"
We responded:
"Hi Nadine,
Thank you for the kind words! It's always a pleasure helping you. Thank you for trusting my team and I with something as important as your life insurance!

Best,
Nick"
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M R

March 5, 2026

5  out of  5
rating by M R
"I had a great experience purchasing insurance from Jessica at Nick Bertetta’s State Farm.
Very professional and a pleasure to work with."
We responded:
" We’re thrilled to hear that Jessica provided you with a professional and enjoyable experience. We truly appreciate your trust and look forward to continuing to serve your insurance needs.

Best,
Nick"
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Noah Campbell

March 4, 2026

5  out of  5
rating by Noah Campbell
"I’ve been with Nick and his team for many years and they are always available to ask my questions about policy and coverage. Very satisfied with the service."
We responded:
"Hi Noah,
Thank you for being a valued customer for so many years! We truly appreciate your trust and are always happy to assist you with any questions about your insurance. It’s wonderful to hear you’re satisfied with our service and we look forward to continuing to support you in the future.

Best,
Nick"
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Alberto Lozano Ortiz

March 4, 2026

5  out of  5
rating by Alberto Lozano Ortiz
"Great friendly people. Jeanette Stephens answers my emails very quickly and makes it so easy to make any updates to my policy."
We responded:
"Hi Alberto,
Thank you for your wonderful feedback! We’re thrilled to hear that Jeanette has been so responsive and made updating your policy hassle-free. Your satisfaction means a lot to us and we’re here whenever you need assistance.

Best,
Nick"
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Stephanie Carlson

February 4, 2026

5  out of  5
rating by Stephanie Carlson
"I just have to take the time to write a quick review about the excellent service I received from Jeanette Stephens in this State Farm office. We had a somewhat complicated claim from damage done to our car from hitting a pot hole. At first the insurance company quickly found us at fault which would have resulted in a higher insurance premium. But Jeanette was so awesome in advocating for us, following through with the claims department, and ultimately our claim was reversed. This is exactly what we pay for when buying insurance. We were thrilled with the results which would not have occurred if Jeanette had not stepped in to assist."
We responded:
"Hi Stephanie,
I'm so grateful to hear that Jeanette went above and beyond for you! She's a rockstar on our team and I'm not surprised she delivered. Thanks for recognizing her efforts, I'll be sure to pass along your kudos. Glad we could help you navigate a tough situation and get the outcome you deserved. Please let us know if there's anything else that comes up and we're more than happy to help!

Best,
Nick"
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Matt Couts

January 26, 2026

5  out of  5
rating by Matt Couts
"After recently moving to the area, I needed to find a new car insurance policy. I decided to stick with State Farm and reached out to this office. Jeanette was a rockstar. She answered all of my questions and eased all of my concerns. She walked me through all of my options and gave me confidence that I was making a well informed decision. Thanks Jeanette!"
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Troy Williams

January 21, 2026

5  out of  5
rating by Troy Williams
"Nick and his team are awesome. They are responsive and always looks for ways to ensure my family has the right level of coverage for my home, automobiles and life insurance. I just can’t say enough positive things about this team. If you’re in the market for insurance, please do call Nick with State Farm.

Thank you Nick and team!!!"
We responded:
"Hi Troy,
Thank you for your kind review! It's great to hear that my team and I have provided you with the coverage you're comfortable with for your home, automobiles, and life insurance. We're committed to helping you and your family feel secure and I'm grateful for the opportunity to serve you.

Best,
Nick"
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E. Bayon

January 17, 2026

5  out of  5
rating by E. Bayon
"Just like his father before him, Nick Bertetta is an outstanding State Farm Insurance agent, looking out for and taking care of the needs of his clients in a prompt, professional, and courteous manner. Great doing business with Nick!"
We responded:
"Thanks for the kind words! My dad set a high standard and I'm glad we're living up to it. I appreciate your business and trust in our team and look forward to serving you and your family for years to come.

Best,
Nick"
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Nader Modawar

January 8, 2026

5  out of  5
rating by Nader Modawar
"Nick and his team have been taking care of my family’s home and automobile insurance for over 15 yrs.I wouldn’t think about going any where else. They make youn feel like a priority and when issues come up they are quick to help."
We responded:
"Hi Nader,

It is always a pleasure working with you and your family and I appreciate your loyalty over the years. My team and I look forward to continuing to help you with your insurance needs!

Best,
Nick"
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Michael Northcutt

November 21, 2025

5  out of  5
rating by Michael Northcutt
"Jeanette Stephens went above and beyond to help me get my issue with my broken windshield resolved. I truly felt supported and she worked on my problem until it was taken care of to my great satisfaction. Im very happy to have involved her in my claim and she showed great kindness and compassion throughout. I really appreciate getting this taken care of through Jeanette."
We responded:
"Hi Michael,
Thank you so much for your kind words! I’m truly glad Jeanette could support you and help resolve the issue with your windshield to your satisfaction. It means a lot to us that you felt cared for throughout the process. Please don’t hesitate to reach out if you ever need anything else, we're always here to help!

Best,
Nick"
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Nicolas Eaglin

November 20, 2025

5  out of  5
rating by Nicolas Eaglin
"Working with State Farm is always a smooth experience. I’ve been lucky to communicate with Jess for an accident claim and a policy transfer to a new vehicle. For both occurrences, she was very helpful in making the experience feel stress free and well handled."
We responded:
"Hi Nicolas,
I’m thrilled to hear that Jess was able to provide you with a smooth and stress-free experience during your claim and policy transfer. I truly appreciate your trust in our team and State Farm, and we look forward to continuing to assist you with your insurance needs!

Best,
Nick"
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Joseph Baltodano

November 20, 2025

5  out of  5
rating by Joseph Baltodano
"Nick Bertetta is a great agent from car insurance to health. Very kind and knowledgeable. I like the fact that he takes his time to find the best rates or recommends the changes that would work better accordingly."
We responded:
"Hi Joseph,
I’m glad to hear that I was able to provide you with knowledgeable and personalized service for your insurance needs. I always make it a priority to take the time to find the best options that work for each customer. I appreciate your trust and look forward to continuing to support you with your insurance needs!

Best,
Nick"
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Leslie Perez

November 18, 2025

5  out of  5
rating by Leslie Perez
"This was my first experience with State Farm, and it has been great. Jeanette Stephens has been consistently attentive, kind, and dedicated to finding the best options for me. I truly appreciate her knowledge and support. She goes above and beyond to ensure her clients feel understood and well taken care of. I highly recommend Jeanette, thank you for everything!"
We responded:
"Hi Leslie,
Thank you for your wonderful feedback! I'm glad to hear that Jeanette provided you with attentive, caring, and dedicated service during your first experience with State Farm. Your satisfaction is very important to us, and we truly appreciate your recommendation. We look forward to continuing to support you with your insurance needs!

Best,
Nick"
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Salam Polos

November 17, 2025

5  out of  5
rating by Salam Polos
"Jeanette has been nothing but an absolutely amazing insurance consultant, she found me the best price for my vehicle and helped get set up with my renters and life insurance. She also helped my wife and I by bundling our policies which saved us even more money! I highly recommend calling her and getting set up!!"
We responded:
"Hi Salam,
Thank you for your wonderful feedback! We're delighted that Jeanette was able to find the best rates for your vehicle and assist with your renters and life insurance. It's great to hear that bundling your policies helped you and your wife save even more. We truly appreciate your recommendation and look forward to supporting you with your insurance needs in the future!

Best,
Nick"
Profile photo of Crystal Wu

Crystal Wu

November 17, 2025

5  out of  5
rating by Crystal Wu
"I’m very happy to work with Nick on both auto and homeowner insurance. His team went out of their way to find us the best rates, and very patient and responsive with our questions. Highly recommended!"
We responded:
"Hi Crystal,
I’m so glad I could help you with both your auto and homeowner insurance! My team and I always strive to find the best rates and make sure all your questions are answered. I really appreciate your recommendation and look forward to continuing to support you!

Best,
Nick"
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Karen and Kim Schoknecht

November 11, 2025

5  out of  5
rating by Karen and Kim Schoknecht
"Nick Bertetta and Jeanette Stephens make a terrific team at State Farm in Redwood City. Both are very knowledgeable about State Farm's insurance products, and have helped my family manage its risks across multiple lines (auto, motorcycle, homeowner, umbrella). I especially appreciate how promptly they respond when I call or e-mail, and how they work hard to make sure my coverage is appropriate (by helping me update the cost of rebuilding my house annually, for example, to keep pace with the increasing cost of materials and labor)."
We responded:
"We truly appreciate your generous feedback and thoughtful review! We're thrilled to hear that Jeanette and I have provided you with knowledgeable and attentive service across all your insurance needs. Keeping your coverage up to date and appropriate is very important to us, and we're glad that our responsiveness and dedication have made a positive impact. We truly appreciate your trust in us to help protect your family’s assets. If you ever need anything else, please don’t hesitate to reach out!

Best,
Nick"
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Chowboy “Chowboy” H.

October 8, 2025

5  out of  5
rating by Chowboy “Chowboy” H.
"Professional, listened to my lengthy questions and wouldn't end our interview until all my questions answered to my satisfaction. Highly recommend this agent no matter where you are located. Thank you Nick for your professional service and support. MEL H."
We responded:
"Thank you so much, Mel, for your kind words and thoughtful review! Your recommendation means a lot to us. Please don't hesitate to reach out if you need any further assistance in the future!

Best,
Nick"
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Maureen Mullane

September 24, 2025

5  out of  5
rating by Maureen Mullane
"Jessica picked up right away and was happy to answer my questions regarding our homeowners policy. We discussed ways to reduce premiums and she logically presented pros and cons of adjusting the policy. Really refreshing Customer Service. Thanks Jessica!"
We responded:
"Hi Maureen,
Thank you for your wonderful feedback! We're glad to hear that Jessica was prompt, attentive, and provided clear, helpful information about your homeowners policy. It's great to know her thoughtful approach made a positive difference. We appreciate your kind words and will be sure to share them with Jessica. Thanks again for choosing us!

Best,
Nick"