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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Maurizio M

October 28, 2024

5  out of  5
rating by Maurizio M
"I called the State Farm office in Redwood City, and Janette Stephens answered my call. She was very friendly, polite, and knowledgeable. She explained how the system worked and recommended the right plan for my auto insurance. Janette, thank you again for your outstanding customer service!!!"
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Jessica Rosales

September 5, 2024

5  out of  5
rating by Jessica Rosales
"Marilyn was super helpful 👌 Good service and reliable assistance Definitely recommend this office !"
We responded:
"Hi Jessica, I'm glad to hear about the great experience you had while working with Marilyn! If you ever have any questions or need anything else, please don't hesitate to reach out. We are here to help! Best, Nick"
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Jamie Gainer

July 24, 2024

5  out of  5
rating by Jamie Gainer
"Excellent service— very responsive and knowledgeable!"
We responded:
"Hi James, Glad to hear you had a great experience. Thank you for sharing! Best, Nick"
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Karen Muldrow

July 18, 2024

5  out of  5
rating by Karen Muldrow
"State Farm has been Top Notch since referred by my brother November 2023. Your customer service and attention to details has been very helpful and zero stress. Thank you Team!"
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Maha YS

July 10, 2024

5  out of  5
rating by Maha YS
"Jeanette at Nick Bertetta’s State Farm office is fantastic! She’s very responsive, friendly and is extremely knowledgeable and thorough! My experience with this office has been wonderful with all the staff. Highly recommend them!"
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Doningo Cosino

July 9, 2024

5  out of  5
rating by Doningo Cosino
"Marilyn is very helpful so happy with State Farm"
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D Carson

May 15, 2024

5  out of  5
rating by D Carson
"Jeanette was amazing. Moved here from out of state and she took the time to clearly explain all my options and needs. She even found discounts! Highly recommend this agency."
We responded:
"Thank you for sharing your positive experience with Jeanette and our insurance agency! We're glad that she provided clear explanations and helped you find the best options and discounts. We appreciate your recommendation and look forward to continuing to assist you in the future. Best, Nick"
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Victor Cuenca

May 10, 2024

5  out of  5
rating by Victor Cuenca
"I received excellent customer service from Jannete Stephens. She is very cordial and kind, and caring, has always replied back to my calls, and solved my issues as if her own. Thanks Jannete!"
We responded:
"Hi Victor, Thank you for the great review! We strive to provide the best customer service and glad Jeanette was able to assist you with your insurance. Please reach out if you need help with anything else! Thank you, Nick"
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Jeremy Daw

May 3, 2024

5  out of  5
rating by Jeremy Daw
"Moving from out of state I had to get some auto insurance in Cali. Allstate was great because they're national, well known, high quality and they actually have people that help you out...unlike some others... Marilyn called me and set up my auto insurance so that I'm good to go when I arrive. She was pleasant and professional. I'm headed back to Cali!"
We responded:
"Hi Jeremy, I'm glad to hear about the great experience you had while working with Marilyn. We look forward to helping you with all of your insurance needs! Best, Nick"
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alex peer

May 1, 2024

5  out of  5
rating by alex peer
"Jessica gave me the highest quality service going above and beyond in obtaining me the highest quality insurance and the very best price. I feel fortunate to have found such an exceptional agent and to benefit from her highly professional competent service"
We responded:
"Hi Alex, Thank you for the kind words! I'm glad Jessica was able to provide exceptional service! Please know we're here to assist you with anything else you may need regarding your insurance! Thank you, Nick"
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Brad Robbin

May 1, 2024

5  out of  5
rating by Brad Robbin
"Nick is a stand up agent, he is always there for you and on your side. When my other agent let me down Nick stepped up to make sure I was covered and at the best rate possible. Highly recommend Nick for all your insurance needs."
We responded:
"Thank you for your positive review! I'm glad to hear we were able to assist you in finding the best insurance rate and provide you with excellent service. We appreciate your recommendation and look forward to helping you with any future insurance needs."
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Jose Farias

May 1, 2024

5  out of  5
rating by Jose Farias
"Muy Feliz con mi polizas, muy buen servicio al cliente. Recomiendo que agarren su aseguranza con la oficina de Nick!"
We responded:
"Thank you for the positive review! We're glad you're happy with your policies and the customer service provided by our office."
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ROBERT Reyes

April 22, 2024

5  out of  5
rating by ROBERT Reyes
"Very helpful and understanding great job on information"
We responded:
"Thank you for your feedback! We're delighted to know that our team was able to provide you with helpful assistance. We look forward to continuing to support you with all of your insurance needs. Best, Nick"
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Yonatan Loyola

April 18, 2024

5  out of  5
rating by Yonatan Loyola
"Excellent customer service skills. I’m very happy for my car insurance transfer. Thank you Marilyn"
We responded:
"Hi Yonatan, I'm so glad to hear about the great experience you had while working with Marilyn. Thank you for letting us help you with your auto insurance! Sincerely, Nick"
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Craig Mann

March 15, 2024

5  out of  5
rating by Craig Mann
"Nick is a great agent, but his back office deserves credit as well. Marilyn is really good and walked me through getting my new auto policy initiated."
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jose aguilar

March 8, 2024

5  out of  5
rating by jose aguilar
"She was very help full"
We responded:
"Hi Jose, Thank you for the 5 star review. I'm glad you had a great experience with our team! Thank you, Nick"
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Elvia Gomez

March 8, 2024

5  out of  5
rating by Elvia Gomez
"Marilyn siempre ha sido muy professional y ha contestado mis preguntas ,me a ayudado en forma muy eficientel por lo consiguiente seguire consultandola mientras ella continue en Sate Farm."
We responded:
"Hi Elvia, Thank you for your positive feedback about Marilyn! I'm glad to hear that she has been professional and efficient in answering your questions and providing assistance with your insurance. I'll make sure to pass on your kind words to her. If you have any more questions or need further assistance, feel free to reach out and we would be happy to help! Best, Nick"
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GUTIERREZ FIGUEROA KAREN ALEXIA

March 7, 2024

5  out of  5
rating by GUTIERREZ FIGUEROA KAREN ALEXIA
"Muy buena experiencia, lo recomiendo, Marilyn explica súper bien, no me quedo ninguna duda e incluso fue amable al hablarnos en español para que entendiéramos más sobre la cobertura de los autos"
We responded:
"Thank you for your positive review! I'm delighted to hear that you had a great experience with Marilyn. It's wonderful that she was able to explain everything clearly and even took the time to speak to you in Spanish to ensure your understanding of your auto insurance coverage. We hope to connect with you again soon! Best, Nick"
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Jaydan Key

March 6, 2024

5  out of  5
rating by Jaydan Key
"Staff is very prompt & attentive. Highly recommend!"
We responded:
"Thank you for taking the time to leave a review! We appreciate your recommendation and are glad to hear that our team is prompt and attentive. If you need anything else, please don't hesitate to reach out. we are hear to help with all of your insurance needs! Best, Nick"
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Scott Lee

March 6, 2024

5  out of  5
rating by Scott Lee
"Nick and his team are always very responsive and effective in their dealings with our family, vehicles, and all of the related complications. We appreciate the quality service and personal approach!"
We responded:
"Hi Scott, Thank you for your positive review of my team and I! We appreciate your feedback and are glad to hear about our responsiveness, effectiveness, and personal approach. Your satisfaction is important to us, and we look forward to continuing to provide you with quality service. Best, Nick"
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Christine Alusa

March 6, 2024

5  out of  5
rating by Christine Alusa
"Great agent & team! Very professionals & helpful. I highly recommend."
We responded:
"Thank you for the great review! We're glad you found our agent and team to be professional and helpful. We appreciate your recommendation and look forward to assisting you again."
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Dioselyn Farias

February 28, 2024

5  out of  5
rating by Dioselyn Farias
"Marilyn and Nick were very helpful in helping me start my whole life policy. They made sure I understood how it works. I would highly recommend if you're looking for life insurance or even if you have any questions about it. My experience was a 10/10."
We responded:
"Hey Dioselyn, I'm glad to hear about the great experience you had. We truly take pride in helping our customers come up with life insurance plan that fits their needs and budget. Looking forward to helping you update your coverages as your life changes! Sincerely, Nick"
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lesaiah williams

February 23, 2024

5  out of  5
rating by lesaiah williams
"Whenever i call, everyone in there is always so helpful & polite"
We responded:
"Hi Lesaiah, Thank you for your kind review! We're glad to hear that our team has been helpful and polite during your calls. We value your feedback and look forward to assisting you with your insurance the future. Best, Nick"
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Maria Dorado

February 20, 2024

5  out of  5
rating by Maria Dorado
"The Ladies from Nick's office are always very kind and friendly, I like that they speak spanish, they always help me with any questions that I have pertaining my insurance and always make sure that my insurance needs are met."
We responded:
"Thank you for your kind review! We're delighted to hear about the experience you had while working with my team. We appreciate your feedback and value your business. We look forward to assisting you further in the future. Best, Nick"
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Lulu Manus

February 20, 2024

5  out of  5
rating by Lulu Manus
"Over the phoneMarilyn was kind and helpful with two issues, both resolved."
We responded:
"Thank you for your positive review! We're glad Marilyn was able to help you with both of your issues over the phone. We appreciate your feedback and will share it with Marilyn and our team. We look forward to assisting you again in the future. Best, Nick"